充点的应用

To use ChargePoint EV charging stations, users must first sign up for a ChargePoint account or call ChargePoint Customer Service at 888.758.4389. 如果你已经有了 a ChargePoint account, please skip to Step 3.

  1. Creating a ChargePoint account

    1. 请访问 充点.com and Sign-up (Chrome or Firefox browsers only).

    2. 下载 充点的应用 or request a ChargePoint card that can be mailed to the address provided during registration.

Use the following steps 收取 your vehicle at the ChargePoint charging stations 在校园.

  1. At the charging station
    1. 点击充电. With the ChargePoint app installed, open the app and hold your ph一个 over the reader symbol on the station. Your payment will be received via credit card or Android/Apple 支付.
      • i电话:In the ChargePoint app, go to Menu, select Account and then Manage Cards. 选择“设置 it up,” add your ChargePoint pass to Apple Wallet and tap your ph一个 on the station 收取.
      • Android:Enable NFC, turn your ph一个 screen on and tap your ph一个 on the station 收取.
      • Note: To use tap 收取, you’ll need iPh一个 SE, 6, 6 Plus, 6S, 6S Plus, 7 and 7 Plus running iOS 10 or newer, Apple Watch Series 2, Series 1 and 1st generation or 安卓4.4或更高版本的NFC.
    2. Use the ChargePoint card. Tap your activated ChargePoint card on the card reader symbol on the station.
    3. Contact ChargePoint Customer Service. 拨打888.758.4389 to start a charging session over the ph一个.
  2. Begin charging session
    The charging port will be released.
    1. Plug the port into your vehicle to begin charging.
    2. The 充点的应用 can now provide you with updates about your vehicle's charging status and notifications when your vehicle is fully charged.
  1. 结束收费时段
    Disengage the port from your vehicle and place it back on the ChargePoint station 结束你的疗程.

Want to see how to use the ChargePoint stations? 看 充点视频

You can also check out the 充点常见问题解答

For questions regarding your account, please call the ChargePoint Customer Service 888热线.758.4389. For questions regarding parking procedures and rates, please contact 停车服务 at 408-924-6556 during normal business hours or email parking@hongyangditan.com.